Client Care Coordinator

We are currently hiring for a Full Time Client Care Coordinator
at Pittsfield Veterinary Hospital

Our hospital provides care for dogs, cats, small mammals, birds and reptiles.

Apply Now!

Just like you, we love animals. So, at Pittsfield Veterinary Hospital, we believe in developing the human-animal bond with excellent veterinary medicine and by providing a comfortable, welcoming experience for every pet. Our hospital has been well-established since 1962, purchased by the current owner in 1996, and moved to a newly built hospital in 2003. Our state-of-the-art practice operates 7 days a week with a team of 5 skilled veterinarians and a passionate, talented support staff who make you feel like a part of the family.

Our Requirements:

  • Applicants must have a high school diploma or equivalent.
  • ​​​​​​​A Customer Service background with typing/computer knowledge and skills.
  • We also require significant experience with basic office functions in a busy office environment, preferably in the animal medical field.
  • Personal requirements include someone that can smile and maintain an even, friendly demeanor while on the job.
  • ​​​​​​​Display tact and respect with team members even when busy or hectic.
  • Maintain a positive, cooperative relationship with other employees.
  • And learn quickly how to pronounce and know the meaning of and spell commonly used veterinary terms.
  • Work also require lifting and carrying up to 40 lbs, standing for extended periods of time, and being exposed to unpleasant odors, noises and animal feces.
  • This is not a sit down job.
  • ​​​​​​​We require at least 1 weekend day availability among your schedule.
  • Full time employment consists of 35 or more hours each week with a 4 day work week.
  • In this position you will admit patients and handle medical records entries accurately.
  • Handle client/patient transfers with ease.
  • Prepare client invoices for services performed.
  • Accurately handle payment transactions.
  • Work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen.
  • At Pittsfield Veterinary Hospital we strive for the best client and pet care. Our job is not only to treat your pet when he or she isn't feeling well, but also to help you learn how to keep your best friend happy and healthy.
  • We offer a friendly, upbeat, casual yet professional work environment, and competitive pay based on experience and credentials.
  • We offer great employee benefits too!

Respect ~ Trust ~ Passion ~ Positive ~ Teaching ~ Learning ~ Growing

  • Our Core Values help define us and make our team stand out above the rest.

  • When you work for Pittsfield Vet not only will you be treated like family but your voice will be heard. We strongly believe in open communication and continually being challenged to help make us a better practice.

  • We are looking for the right person for the right job. Our goal is to help everyone succeed and continue to develop our skills and knowledge.

  • Let’s grow together and bring higher quality medicine to the area to help as many families as possible with our state of the art and comprehensive care.

  • Our entire team believes in a work like balance all while supporting each other and the community. Our social events outside of work also bring us closer together and allow us to have some extra fun.

  • Our French bulldog mascots (and security detail), Mike, Maggie, and Martha bring life to our Community Client Care project. All of the proceeds from Mike, Maggie and Martha merchandise goes straight to this fund to help the local community.

When you join the Pittsfield Vet family you also get to join us on all of our exciting adventures.

  • We started a Community Client Care program. This program helps disabled and elderly locals that have difficulty taking care of their pets by offering our services and paying a portion or all of their vet bill, discounted or free grooming, discounted or free food, and/or discounted or free pet retail products.

  • Every 14 weeks our team helps cook, feed, and clean up after the homeless or less fortunate at a local kitchen.

  • Donations and sponsorships are constantly being held throughout the year to help our local humane society. This includes food, product, and money donations. We even join in on a few walks and runs set up by the humane society.

  • Supporting BFAIR (Berkshire Family and Individual Resources) has been a part of our culture since 1996. BFAIR employs local individuals with unique needs with disabilities.

If you would love to live and learn in a supportive, beautiful environment, come to the Berkshires and work with us at the Pittsfield Veterinary Hospital.

About the Berkshires:

The Berkshire region is noted as a center for the visual and performing arts; its art museums include the Norman Rockwell Museum, the Clark Art Institute, the Massachusetts Museum of Contemporary Art (Mass MoCA), Berkshire Museum, Hancock Shaker Village, and the Williams College Museum of Art (WCMA). Performing-arts institutions in the Berkshires include Tanglewood Music Center and Boston University Tanglewood Institute in Lenox, the summer home of the Boston Symphony Orchestra; the Bang on a Can Summer Festival for contemporary music in North Adams; Shakespeare & Company in Lenox; summer stock theatre festivals such as the Williamstown Theatre Festival in Williamstown, Barrington Stage Company in Pittsfield, the Berkshire Theatre Festival in Stockbridge, and Berkshire Playwrights Lab in Great Barrington; and America's first and longest-running dance festival, Jacob's Pillow, in the town of Becket.

Our county borders three neighboring states, New York, Vermont, and Connecticut. Two of these neighboring states can be seen right down the road from our practice at the top of Mount Greylock, the highest natural point in Massachusetts, at 3,492 feet. The Berkshires also have numerous trails, including part of the Appalachian Trail, large tracts of wilderness and parks, Berkshire Botanical Garden and Hebert Arboretum. The south county area includes Bash Bish Falls, the tallest waterfall in Massachusetts.

​​​​​​​Apply Now!