Client Care Coordinator

• Applicants must have a high school diploma or equivalent.
• ???????A Customer Service background with typing/computer knowledge and skills.
• We also require significant experience with basic office functions in a busy office environment, preferably in the animal medical field.
• Personal requirements include someone who can smile and maintain an even, friendly demeanor while on the job.
• ???????Display tact and respect with team members even when busy or hectic.
• Maintain a positive, cooperative relationship with other employees.
• And learn quickly how to pronounce and know the meaning of and spell commonly used veterinary terms.
• Work also requires lifting and carrying up to 40 lbs, standing for extended periods of time, and being exposed to unpleasant odors, noises, and animal feces.
• This is not a sit-down job.
• ???????We require at least 1 weekend day availability in your schedule.
• Full-time employment consists of 35 or more hours each week with a 4-day work week.
• In this position, you will admit patients and handle medical record entries accurately.
• Handle client/patient transfers with ease.
• Prepare client invoices for services performed.
• Accurately handle payment transactions.
• Work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen.
• At Pittsfield Veterinary Hospital we strive for the best client and pet care. Our job is not only to treat your pet when he or she isn't feeling well, but also to help you learn how to keep your best friend happy and healthy.
• We offer a friendly, upbeat, casual yet professional work environment, and competitive pay based on experience and credentials.
• We offer great employee benefits too!

• Our Core Values help define us and make our team stand out above the rest.
• When you work for Pittsfield Vet not only will you be treated like family but your voice will be heard. We strongly believe in open communication and continually being challenged to help make us a better practice.
• We are looking for the right person for the right job. Our goal is to help everyone succeed and continue to develop our skills and knowledge.
• Let’s grow together and bring higher quality medicine to the area to help as many families as possible with our state-of-the-art and comprehensive care.
• Our entire team believes in a work-like balance all while supporting each other and the community. Our social events outside of work also bring us closer together and allow us to have some extra fun.
• Our French bulldog mascots (and security detail), Mike and Maggie, bring life to our Community Client Care project. All of the proceeds from Mike and Maggie's merchandise go straight to this fund to help the local community.

We started a Community Client Care program. This program helps disabled and elderly locals who have difficulty taking care of their pets by offering our services and paying a portion or all of their vet bill, discounted or free grooming, discounted or free food, and/or discounted or free pet retail products.

The Berkshire region is noted as a center for the visual and performing arts; its art museums include the Norman Rockwell Museum, the Clark Art Institute, the Massachusetts Museum of Contemporary Art (Mass MoCA), Berkshire Museum, Hancock Shaker Village, and the Williams College Museum of Art (WCMA). Performing arts institutions in the Berkshires include Tanglewood Music Center and Boston University Tanglewood Institute in Lenox, the summer home of the Boston Symphony Orchestra; the Bang on a Can Summer Festival for contemporary music in North Adams; Shakespeare & Company in Lenox; summer stock theatre festivals such as the Williamstown Theatre Festival in Williamstown, Barrington Stage Company in Pittsfield, the Berkshire Theatre Festival in Stockbridge, and Berkshire Playwrights Lab in Great Barrington; and America's first and longest-running dance festival, Jacob's Pillow, in the town of Becket.

Our county borders three neighboring states, New York, Vermont, and Connecticut. Two of these neighboring states can be seen right down the road from our practice at the top of Mount Greylock, the highest natural point in Massachusetts, at 3,492 feet. The Berkshires also have numerous trails, including part of the Appalachian Trail, large tracts of wilderness and parks, the Berkshire Botanical Garden, and the Hebert Arboretum. The south county area includes Bash Bish Falls, the tallest waterfall in Massachusetts.

If you would love to live and learn in a supportive, beautiful environment, come to the Berkshires and work with us at the Pittsfield Veterinary Hospital.